Leadership Kaleidoscope

kaleidoscope

view of a kaleidoscope

The other day we tried a nearby restaurant that recently opened. The manager greeted us when we entered and then he walked to the back and chewed out the waitress in plain sight. We stood there embarrassed, trying to figure out if we needed to be seated or order at the register. The waitress ran right past me with big tears in her eyes. Later, after we sat down, I heard the manager in the kitchen yelling “I’m not being mean; I’m a good teacher and coach! Nobody wants direction anymore”. I wrote it on a napkin so I wouldn’t forget his exact words.

The Ohio State Leadership Studies of the 1950s identified two main factors or leadership behaviors – initiating structure and consideration. This restaurant incident is an example of initiating structure – a manager defining actions and how tasks should be accomplished. Consideration refers to interpersonal and relationship behaviors such as being friendly, approachable, treating others as equals, and showing concern for people’s welfare. It was not demonstrated.

In terms of emotional intelligence, one of the most popular leadership concepts today, this manager seems low in social skills (i.e., managing relationships to achieve desired outcomes) as well as empathy (i.e., understanding other’s feelings). These are two of the five original dimensions of EQ identified by Daniel Goleman.

A long history of leadership research exists. I see the various theories, models and frameworks building on each other, providing different perspectives, and serving as mirror pieces in the kaleidoscope for analyzing it. The value is that defining the behavior is a good first step to improving the behavior. It is handy to know a variety of ways to conceptualize leadership because situations differ and one size does not fit all.

Would love to hear your thoughts on leadership and its development.

Mindset

the mind

what is your mindset?

Every now and then someone says to me “you are just so smart you can do anything” and that really irks me. I know it is meant as a compliment but the logic of the statement seems to discount all the hard work I’ve done as well as the reality of failure which has happened before and will certainly happen again.

For a long time, I could not articulate why this bugged me so but the work of Carol Dweck and the idea of mindset provides the framework I’ve needed to explain it. Dweck is a researcher at Stanford and based on twenty plus years of research has identified two distinct mindsets – fixed and growth. For a good overview of the concept, listen to an interview with Carol Dweck here.

From her website:

  • People with a fixed mindset believe basic qualities, like intelligence and talent, are fixed traits. They spend time documenting their intelligence or talent instead of developing them. In addition they think talent alone creates success—without effort.
  • People with a growth mindset believe that abilities can be developed through dedication and hard work and that brains and talent are just the starting point. They also love learning and possess the resilience necessary to accomplish great things.

Someone who says “you are so smart, you can do anything” likely has a fixed mindset and attributes success to a fixed trait. They believe people have it or they don’t. People with a growth mindset believe talent can be developed, know they can improve, learn from mistakes, and almost get a buzz from the challenge.

I’ve been thinking a lot about mindset because last week I participated in New Orleans Entrepreneur Week. The crowd was a great mix - old, young, black, white, Asian, Hispanic and pretty much every other facet of diversity out there. I talked to artists and fashion designers and musicians as well as attorneys and MBAs and yes, even academics! A VERY diverse group indeed. Monday’s keynote speaker, Walter Isaacson, traced the history of entrepreneurship in NOLA and eloquently pointed out its relationship to diversity and creativity.

NOEW brought many diverse types together but we were all connected by a common mindset – a growth mindset. People were there to learn, develop, and connect. Some had failed before, many knew failure was a distinct possibility, but everyone was on fire about their idea. It was great to be part of such a gathering.

One final thought – mindset can change. Someone with a fixed mindset when young can absolutely develop a growth mindset later in life.

Would love to hear what you think about mindset.

Evolution

Enjoyed hearing so many pros share their knowledge at LASHRM12. My favorite quote came from Rose Hudson, CEO/President Louisiana Lottery Corporation, who said “can’t just hire employees and tell them ‘go find your happiness elsewhere’ anymore”. What a succinct statement of evolved management thinking!

The conference produced a stream of evidence like this that the management and HR professions are always learning and improving. And we grow because of all the creative info processors and problem solvers who:

  • know the foundation
  • understand the history
  • live the body of knowledge
  • scan for best practices &
  • constantly think about the future.

Shoot me an e-mail to get the resource list from my Total Rewards presentation. If we’re not connected, find me on linkedin, twitter, fb or let’s schedule time to do coffee.

And thanks exhibitors for the cool stuff, especially to Romulus and Business Health Services for the yoga mat I won in your drawing!

Namaste.

 

Your thoughts?

Considering New Growth

The new year. A fresh beginning. Cool how life let’s us start over on a regular basis. I’m thinking about new growth right now; what I’m going to cultivate in 2012. Will let you know soon.

Check out this Forbes.com story if you are thinking about the same. How fantastic is it that so many resources for development are available at little or no cost these days? One mission of this blog is to share with readers just this kind of information.

If you aren’t sure what you want to cultivate in 2012 check out my What’s Next program. At the end of this intense 6-week process, you’ll have a better understanding of yourself and your current situation. Most importantly, you will have identified some productive next steps for moving your life in the direction you want to go.

Tonight (NY Eve 2011) we are going to party like it’s 1945 at The National WWII Museum and enjoy a three-course John Besh dinner plus show.

Our NY day tradition is to take the coins in the change jar to the CoinStar machine; this year we plan to get Amazon credit.

Do you have any New Year’s traditions?

Here’s to a connected, healthy and thriving 2012!!!